Alphabetical Listing of Our Business Partners
Concerro
Connie Thompson
404-964-1478
www.concerro.com
Concerro, formerly known as BidShift, is a SaaS (Software-as-a-Service) company that uses Web 2.0 technology to deliver excellence in healthcare staffing by matching nurses and other healthcare employees with available shifts, online and in real-time. Based in San Diego, California, Concerro helps healthcare organizations across the U.S. realize cost savings, recruit and retain staff, and advance clinical quality with data-driven decision making.
Diamond Healthcare Corporation
Lindsay Shuff
George White
800-443-9346
www.diamondhealth.com
Diamond Healthcare Corporation, a Richmond, Virginia-based management and consulting services organization, specializes in behavioral healthcare and pulmonary healthcare services that include:
- Developing and managing inpatient and outpatient psychiatric and chemical dependency treatment services.
- Employee Assistance Programs and Employee Assistance Program gate keeping services.
- Customized consulting services featuring reimbursement reviews, clinical documentation and related coding reviews, coding training and education, compliance reviews including JCAHO readiness assessments, program development, marketing and operational reviews.
- Developing, and if needed managing, Smoking Cessation programs and outpatient pulmonary rehabilitation service programs.
- Benchmarking for behavioral health programs.
DoctorsManagement
William Bristow
800-635-4040
www.doctors-management.com
Since 1956, practice optimization as driven by DoctorsManagement, a premier health care consulting firm, has helped physicians with practice management in all specialties and in virtually every state across America. With our help, you become free to concentrate on your life's work AND your life outside of work, as well.
You remain in complete control of your practice and your profits, not medical practice management consultants, while freeing yourself from the administrative, operational, day-to-day minutiae. But, of course, the question is one of cost and benefit. This is not free, but it makes you free. And when you look at the bottom line, you'll notice it's considerably bigger than it was when you managed it by yourself.
First Uniform
Tim Leo
Jeff Cline
800-324-5890
www.firstuniform.com
According to a survey conducted by the Florida Hospital Association convenience shopping ranked second among clinical caregivers as an effective retention strategy First Uniform, a North Carolina based company, pioneered the concept of on site uniform, shoe and accessory sales in the early 1990s by creating partnerships with each facility and its employees to provide quality uniforms, shoes and accessories to caregivers at prices below retail. Today they serve 400 facilities in 22 states and have been endorsed by a number of southeastern state hospital associations. Our agreement contains two important provisions that will be of particular interest to NCHA and Healthcare Enterprises members:
- Monetary incentives for non-auxiliary sponsored sales
- A guarantee of no financial loss to sponsoring organizations that allow their employees to purchase uniforms via payroll deduction
Fusion-Tech, Inc.
Ron Stringari
919-212-2245
www.fusion-tech.com
Fusion-Tech Inc. is a Raleigh based technology company that is teamed with NC State University to commercialize a new nano technology that reduces friction in internal combustion engines and power trains in autos, trucks, and buses. Fuel efficiencies improve between 19% and 34%, HC emissions are reduced over 90% and NOx emissions over 69%. Additional benefits include reduced frequency of oil changes and longer service life. The power train treatments are delivered via lubricants and only require re-treatment once a year. Return on investment usually is a matter of months. For more information, contact Ron Stringari at 919-212-2245.
McNeary, Inc.
Bill Yaeger
800-729-4149
www.mcneary.com/healthcare.htm
McNeary has been the preferred insurance services partner of NCHA since 1964. Working with nearly 250 hospitals in the southeast and over 60 hospitals in North Carolina, McNeary assists clients with property and liability insurance brokerage, employee benefits insurance services, third party claims administration, and risk management consulting and software.
MHA Group
Allen Johnson
Jim Vincoli
800-306-1330
www.mhagroup.com
The MHA Group provides a total staffing solution to the healthcare industry. Through their network of four national/regional offices with over 600 associates, they offer clients the resources and stability of an alliance of staffing firms in the areas of temporary and permanent physician staffing, temporary and permanent allied health professional staffing, and medical staff planning. In addition they are the recognized knowledge leader of the industry. The companies comprising include the feature:
Merritt, Hawkins & Associates - permanent physician and advanced allied professional search and consulting along with research information including its Review of Physician Recruitment Incentives (published annually in Modern Healthcare magazine) and its Survey of Final Year Medical Residents, which has been referenced in The Wall Street Journal and many other publications. In addition, the firm conducts educational seminars and staffing presentations at conferences nationwide.
Med Travelers - temporary mid level professionals, including all imaging modalities, therapists, and other allied health care professionals. They have more than 6,000 technologists and therapists work filling, on average, 4,900 shifts/day in hospitals and healthcare facilities. Their employees are covered by occurrence malpractice insurance. Med Travelers also publishes the highly regarded Review of Temporary Healthcare Staffing Trends and Incentives.
License Stat - expedites state medical licensure, often cutting processing time in half by assembling and verifying all required documents, resolving red flag issues before they reach the state board, and presenting materials to the appropriate individuals. License Stats services are designed to ensure physicians and providers began treating patients and generating revenue sooner. License Stat also relieves physicians or staff from the time-consuming burdens of paperwork. This service is available for telemedicine practices, for practices operating in several states, and for practices needing multiple licenses processed at one time.
RN Demand - permanent nurse staffing and consulting designed to assist hospitals, medical groups, and other employers to achieve greater success in the permanent placement of registered nurses and nurse managers.
New Physician - consulting services designed to help medical students, residents and new doctors find the information they need to make informed, positive choices in their medical careers and fill gaps in basic career related principles and concepts, such as contracts and practice management.
NCHA Strategic Partners Staffing Services Program
Veda Williams
919-677-4131
Susan Outen or Sherry Kolb
866-502-6247
A temporary workforce solution sponsored by NCHA Strategic Partners designed to provide qualified, pre-approved nursing and allied health professionals (travelers) in the areas of Nursing, Cardiology, Oncology, Pharmacy, Radiology, Rehabilitation, Respiratory and Surgical.
NCHA Strategic Partners Workers' Compensation Fund, Inc.
McNeary , Inc.
Bill Yaeger
800-729-4149
www.mcneary.com/healthcare.htm
Since 1993, the NCHE Workers' Compensation Fund has provided a market for reasonably priced workers' compensation coverage for North Carolina hospitals. With nearly 40 members, the Fund utilizes assertive claims management, sound risk management and an efficient member-owned organizational structure to deliver workers' compensation coverage. Members have the added benefit of ownership, affording a voice in operation of the Fund.
Nielsen Healthcare Group
Bruce Nielsen
Susan Silver
800-581-8901
www.nielsenhealthcare.com
Receive discounted access to interim clinical and operational management resources when you experience sudden unplanned vacancies in key management slots. Examples range from OR Directors, CFOs, Chief Nursing Officers, Directors of Medical Records, Patient Accounting Directors, Nurse Managers, Lab Directors, Imaging Directors to Nursing Home Administrators.
Outsource Receivable Services, Inc.
Todd Butts
336-978-7663
orscorp.org/default.aspx
Outsource Receivable Services enables NCHA members lacking internal resources to capture revenue from claims denied by third party payers.
Team members will come on site, gather information needed to appeal denied claims, and initiate the re-billing process. All work is performed on a contingency basis.
Outsource Receivable Services is a dynamic, results-oriented company that works with hospitals throughout the state. To date, they have recovered over $12.2 million for NC hospitals on denied claims.
Press, Ganey Associates, Inc.
Michael Dowd
888-773-7742
Holly Bossert
717-991-4866
www.pressganey.com
Press, Ganey Associates, Inc. specializes in producing tested and reliable satisfaction surveys, comprehensive management reports, and national comparative databases to monitor patient satisfaction in health care delivery systems. Reporting instruments are available to measure inpatient, outpatient, emergency department, ambulatory surgery, rehabilitation, medical practice, home health, home medical equipment, long-term care, pediatric, psychiatric, referral, hospice, billing, physician, and employee satisfaction levels. The firm's consulting services division assists in developing actionable plans for performance and satisfaction improvement.
- Founded in 1985
- Headquartered in South Bend, Indiana
- Serves over 2,500 clients
- Processes more than seven million surveys annually
Provista (formerly HPPI)
Ken Davenport
919-620-9506
Jody Boroughs
336-794-2584
www.provistaco.com
NCHA Strategic Partners supply cost management program features Healthcare Purchasing Partners, International's portfolio. Provista serves more than 9,500 healthcare organizations. Together with Novation, Provista represents more than $24 billion dollars in purchasing power.
Our supply cost management contract portfolio includes medical/surgical, pharmaceutical, laboratory, diagnostic imaging, clinical, capital equipment, dietary, along with business & facility products and service agreements. The hallmarks of our program through Provista are:
- Exceptional value - Substantial savings confirmed by impact studies, ranging from 5-25%.
- Flexibility and freedom of choice - Providers are free to select segments and utilize contracts within those segments that meet their unique needs and provide genuine value
- Cost-plus distribution - Provista utilizes quality distributors currently serving NCHA & Healthcare
- Ease of access - No membership fee is charged to access the Provista group purchasing program
Staff Care
Zane Brantley
Chris Schleiss
800-685-2272
www.staffcare.com
Avoid revenue losses due to out-migration caused by physician turnover and unexpected absences. Staff Care, a national firm, provides more than 10,000 primary care, specialty and multi-specialty physician assignments annually. They also provide CRNAs, Nurse Practitioners, and Physician Assistants. Unlike claims-made and other policy forms occurrence-based coverage covers the provider for the life of the patient.
Staff Care routinely provides clients with the prospective physicians education, work history, licensure and reference information along with DEA and Certification information. They also arrange transportation, lodging, and licensing, as well as aiding in the credentialing process.
Reasons to consider locum tenens physicians:
- To test a demographic to ascertain that a target market will support a full-time practice
- To assist with recruiting
- To decrease patient out-migration
- To provide interim coverage resulting from vacation, maternity/medical leaves
The Healthcare Business of Thomson Reuters - Clinical Performance
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
Thomson Reuters is the leading provider of decision support solutions helping hospitals and clinicians improve clinical quality and performance. With the largest national repository of health care intelligence and benchmarking information, Thomson Reuters gives you access to comprehensive, results-oriented information to help manage costs, improve performance and enhance the quality of healthcare.
Tools include:
CareDiscovery
The CareDiscovery clinical performance improvement solution provides a powerful view of hospital and health system clinical performance supporting continual quality improvement. With the most robust benchmarks available, you can detect unseen inefficiencies, prioritize opportunities and set improvement goals based on relevant, dependable quantitative information. Only CareDiscovery assembles all your clinical performance improvement initiatives in a single, unified system.
CareDiscovery Solutions afford you the single-source insight you need to improve the quality and efficiency of patient safety, patient flow, and patient care.
CareDiscovery Quality Measures Solution
CareDiscovery Quality Measures is the best-in-class regulatory reporting solution from Thomson Reuters, the nation?s largest ORYX core measures vendor. Drawing upon the combined expertise of Medstat and Solucient, Quality Measures helps you deliver efficient and reliable reporting, thereby ensuring your performance-based reimbursement and protecting your market share. With 99-percent on-time submission to Joint Commission, and 98-percent acceptance by CMS, Quality Measures can save you time and resources.
The Healthcare Business of Thomson Reuters - North Carolina Hospital Association Patient Data System (NCHA PDS)
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
More than ever before, hospitals must deliver superior clinical value and solid financial results. Keeping up with hospital quality initiatives, resource utilization and market performance is vital and can be time consuming. Successful organizations make sound decisions based on timely, reliable information to focus on key opportunities. The NCHA PDS from Thomson Reuters is a solution specifically for NCHA members, delivering business critical information to help members quickly and easily assess hospital performance and identify potential opportunities for improving care delivery.
Hospital senior management gains information on mission-critical performance metrics, trends and potential opportunities overall and by service line, includes: mortality, complications, length of stay, costs, charges and market share.
To participate in the NCHA PDS, a member submits its UB-92 data quarterly to Thomson Reuters. Audits are run against the data to ensure the accuracy and reliability of the information. Participating hospitals then receive Care Comparison reports on a quarterly basis.
Care Comparison reports equip decision makers with actionable information based on the most current and comprehensive patient data available for your hospital and its market. And, it supports the NCHA's advocacy efforts on members' behalf.
The Healthcare Business of Thomson Reuters - Operational and Financial Information
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
The proprietary and public databases from Thomson Reuters provide healthcare facility and system financial, operational, and departmental information that can be utilized to achieve operational improvement goals. Operational managers assess performance, resource utilization trends and comparative benchmarks to identify financial opportunities and improve operational efficiency.
Tools include:
ACTION O-I
The ACTION O-I operational benchmarking solution offers a wealth of detailed comparative performance and resource utilization data, with more departments and more information within those departments, to give you precise comparisons and more relevant detail to support your analysis. The ACTION O-I operational improvement program utilizes a Web-based comparative tool and supporting services, and a robust data integrity program with real-time checking of client-supplied data.
ProviderView
ProviderView delivers benchmarking information to identify improvement opportunities, including over 900 financial and operational elements from Medicare cost reports for nearly every acute care and long-term care facility in the country.
The Healthcare Business of Thomson Reuters - Strategic Planning and Marketing
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
Planning for the future is critical to success. The strategic planning suite from the Thomson Reuters enables users to determine the healthcare needs of the communities they serve and deliver optimum care at the right location for the right investment. Market planners rely on Thomson Reuters for powerful market insight and projections to maximize market growth opportunities while reducing investment risk. Marketing gains insight to improve customer relationships and increase marketing impact.
Tools include:
Market Expert enables you to analyze healthcare utilization and consumer data to better understand and predict the healthcare needs and buying habits within the community--shaping effective business development strategies. It provides the most local, reliable and comprehensive quantitative forecasting intelligence and market analysis and delivers relevant inpatient and outpatient market insight to help you identify patient migration, payer statistics, and physician referral patterns and trends.
crmView is a customer relationship management tool that allows you to collect data from across your organization and build an integrated customer database to fuel your marketing programs. Understanding your key customers is the first step toward attracting more. With crmView, you can establish a comprehensive CRM infrastructure that allows you to mine your customer data and understand who your most profitable customers are, from their first encounter to ongoing activity and utilization across the care continuum. Understand what services they utilize, identify opportunities for cross-sell or service line growth, quantify the market opportunity for attracting new customers, and measure your performance against ROI. crmView helps you develop effective, targeted marketing programs based on combined insight from your own hospital customer information and industry leading health care consumer research--to improve customer relationships and increase marketing impact.
Outpatient Profiles provide hard-to-find information based on one of the largest outpatient data sets in the industry. With Outpatient Profiles, you can quantify current outpatient volumes, determine sites of service, evaluate your market position and assess your competitors. Identify where outpatient business is going and target key physicians in your strategic and service-line planning process. You'll also learn which physicians to engage in capital purchasing decisions--and have the information you need to support the evaluation process.
The SSI Group, Inc
Stacey Chevious
800-866-6450 Ext 221
www.thessigroup.com
The SSI Group provides practical applications that leverage EDI technology. They provide reliable, easy-to-use healthcare software and services that empower clients to more efficiently manage and control their fiscal operations. By crafting elegant solutions to complex problems they can help clients yield greater productivity, with fewer resources. They wring out every ounce of operational efficiency and maximize cash flow by minimizing AR days.
Verge Solutions, LLC
Barbara Norman
408-227-1314
www.verge-solutions.com
Verge Solutions creates industry leading healthcare software for non-clinical applications, regulatory compliance, practitioner credentialing, staff competencies, and quality reporting.
Verges relationship with Healthcare Enterprises/NCHA centers on VSurvey, which provides a platform for managing a healthcare organizations regulatory compliance. By linking operational processes to the underlying JCAHO Standards or CMS COPs (or both), VSurvey makes hospitals more efficient and better prepared for surprise surveys.
VSurvey tools include:
- Full JCAHO PPR preparation
- Audit engine to collect, analyze and report data from medical records audits, environmental tours and practice tracers
- Document management for a facilities supporting policies, meeting minutes, and training manuals
- Unlimited standards bodies, JCAHO, CMS, OSHA, Baldrige, etc.