Alphabetical Listing of Our Business Partners
Concerro
Connie Thompson
404-964-1478
www.concerro.com
By minimizing costs through optimization rather than reduction, Concerro improves both your quality of life and your bottom line. So your staff is more productive, more satisfied - and far more cost efficient - with increased profitability you can measure in weeks, not years.
There's no capital outlay for hardware or software. No upgrade costs. And no lengthy installation process. Concerro products constantly report real-time, real-life data that makes a difference in managing staff from a variety of perspectives, including acuity, patient-load and overtime allocation.
When your staff is satisfied, they perform to a higher standard. Costs go down. Loyalty goes up. And the bottom line gets fat.
That's what we do at Concerro. Let us show you how we can make it work for you.
Diamond Healthcare Corporation
Lindsay Shuff
George White
800-443-9346
www.diamondhealth.com
Diamond Healthcare Corporation, a Richmond, Virginia-based management and consulting services organization, specializes in behavioral healthcare and pulmonary healthcare services that include:
- Developing and managing inpatient and outpatient psychiatric and chemical dependency treatment services.
- Employee Assistance Programs and Employee Assistance Program gate keeping services.
- Customized consulting services featuring reimbursement reviews, clinical documentation and related coding reviews, coding training and education, compliance reviews including JCAHO readiness assessments, program development, marketing and operational reviews.
- Developing, and if needed managing, Smoking Cessation programs and outpatient pulmonary rehabilitation service programs.
- Benchmarking for behavioral health programs.
Fort Hill Associates, LLC
Curt Plyler
919-521-4476
www.forthillassociates.com
Fort Hill Associates, LLC is a full-service contract audit consultancy, specializing in pre-construction phase and construction phase audits. In-depth analysis of construction costs has enabled Fort Hill to become a leading consultant to healthcare institutions, higher education, and multi-family/mixed-use developers. This analysis, combined with Fort Hill?s superior and personal customer service, satisfies its client?s needs.
Fusion-Tech, Inc.
Ron Stringari
919-212-2245
www.fusion-tech.com
Fusion-Tech Inc. is a Raleigh based technology company that is teamed with NC State University to commercialize a new nano technology that reduces friction in internal combustion engines and power trains in autos, trucks, and buses. Fuel efficiencies improve between 19% and 34%, HC emissions are reduced over 90% and NOx emissions over 69%. Additional benefits include reduced frequency of oil changes and longer service life. The power train treatments are delivered via lubricants and only require re-treatment once a year. Return on investment usually is a matter of months. For more information, contact Ron Stringari at 919-212-2245.
Investigative Associates & Consultants
Ed Musselwhite
336-768-7040
Kim Minor
www.iacinvestigations.com
Since 1996, Investigative Associates & Consultants has provided comprehensive pre-employment background investigations to healthcare organizations. Their goal is to participate with clients as a partner in order to help ensure a safe and secure environment for their patients, staff and visitors. The hallmarks of their background investigations program are:
- All staff investigators are former sworn law enforcement officers
- Their research process ensures that our reports meet the standards of due diligence
- They provide the most accurate, up to date information available
- Their reports are compiled in an easy to read format, eliminating the criminal justice jargon
- Their researchers are always available to answer questions or provide additional information
- Their information sharing program allows clients access to previously completed background investigations on an applicant currently under review
McNeary, Inc.
Bill Yaeger
800-729-4149
www.mcneary.com/default.aspx
McNeary has been the preferred insurance services partner of NCHA since 1964. Working with nearly 250 hospitals in the southeast and over 60 hospitals in North Carolina, McNeary assists clients with property and liability insurance brokerage, employee benefits insurance services, third party claims administration, and risk management consulting and software.
Merritt Hawkins & Associates
Stephen Price
800-306-1330
www.merritthawkins.com
Merritt Hawkins & Associates, a division of AMN Healthcare, Inc., is the largest permanent placement physician search and consulting firm in the United States. Merritt Hawkins conducts more than 2,600 permanent physician search assignments each year. Merritt Hawkins & Associates also specializes in the permanent recruitment of advanced practice allied health care professionals, such as certified registered nurse anesthetists, pharmacists, dosimetrists, medical physicists, radiation therapists, physical therapists, occupational therapists and others. The company is widely published and provides research information that includes a variety of surveys, such as its Review of Physician Recruitment Incentives (published annually in Modern Healthcare magazine) its Survey of Final Year Medical Residents, which has been referenced in The Wall Street Journal and many other publications, and its? Survey of Physician Inpatient/Outpatient Revenue. In addition, the firm conducts educational seminars and staffing presentations at conferences nationwide. Merritt Hawkins & Associates' expertise is reflected in the dozens of articles written by or quoting its consultants that are published in health care journals every year. An industry leader for 20 years, Merritt Hawkins & Associates is the most consistently effective and service-oriented physician search firm in the nation.
NCHA Strategic Partners Staffing Services Program
Veda Williams
919-677-4131
Susan Outen or Sherry Kolb
866-502-6247
A temporary workforce solution sponsored by NCHA Strategic Partners designed to provide qualified, pre-approved nursing and allied health professionals (travelers) in the areas of Nursing, Cardiology, Oncology, Pharmacy, Radiology, Rehabilitation, Respiratory and Surgical.
NCHA Strategic Partners Workers' Compensation Fund, Inc.
McNeary , Inc.
Bill Yaeger
800-729-4149
www.mcneary.com/default.aspx
Since 1993, the NCHE Workers' Compensation Fund has provided a market for reasonably priced workers' compensation coverage for North Carolina hospitals. With nearly 40 members, the Fund utilizes assertive claims management, sound risk management and an efficient member-owned organizational structure to deliver workers' compensation coverage. Members have the added benefit of ownership, affording a voice in operation of the Fund.
Nielsen Healthcare Group
Bruce Nielsen
Susan Silver
800-581-8901
www.nielsenhealthcare.com
Receive discounted access to interim clinical and operational management resources when you experience sudden unplanned vacancies in key management slots. Examples range from OR Directors, CFOs, Chief Nursing Officers, Directors of Medical Records, Patient Accounting Directors, Nurse Managers, Lab Directors, Imaging Directors to Nursing Home Administrators.
Outsource Receivable Services, Inc.
Van Cates
336-978-8426
Todd Butts
336-978-7663
orscorp.org/default.aspx
Outsource Receivable Services enables NCHA members lacking internal resources to capture revenue from claims denied by third party payers.
Team members will come on site, gather information needed to appeal denied claims, and initiate the re-billing process. All work is performed on a contingency basis.
Outsource Receivable Services is a dynamic, results-oriented company that works with hospitals throughout the state. To date, they have recovered over $12.2 million for NC hospitals on denied claims.
Press Ganey Associates, Inc.
Barry Fleming
866-245-2281
www.pressganey.com
For more than twenty years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide and their financial performance. The company offers best-in-class consulting, the largest comparative customer feedback databases, actionable data, industry-leading research, solution resources, and unparalleled customer service. Press Ganey currently partners with more than 10,000 health care facilities?including over 45% of U.S. hospitals?to measure and improve the quality of their care and their bottom line.
Specifically, Press Ganey partners with hospitals, medical practices, home care agencies, and other health care providers to enhance organizational outcomes including patient perceptions, community image, patient safety, employee engagement, physician relations, clinical outcomes, patient flow optimization, and financial results.
Provista
Ken Davenport
919-620-9506
Jody Boroughs
336-794-2584
www.provistaco.com
NCHA Strategic Partners' supply cost management program features Provista's portfolio. Provista serves more than 12,000 healthcare organizations, universities and colleges. Together, with Novation, Provista represents more than $33 billion in purchasing power. Our supply cost management contract portfolio includes medical/surgical, pharmaceutical, laboratory, diagnostic imaging, clinical, capital equipment, dietary, along with business & facility products and service agreements. The hallmarks of our program through Provista are:
- Exceptional value through cost studies
- Flexibility and freedom of choice
- Pre-negotiated cost-plus distribution
- No fees to access the program
Staff Care
Ben Ervin
Chris Schleiss
800-685-2272
www.staffcare.com
Staff Care, a division of AMN Healthcare, Inc., is the nation?s leading locum tenens staffing firm, working with over 8,500 independent contractor providers annually. Staff Care fills short-term vacancies in all physician specialties, as well as CRNAs. The company assists hospitals, medical groups, occupational medical clinics, individual practitioners, networks, psychiatric facilities, government institutions, and other organizations to maintain patient care, referrals, and revenue. Recognized publications, such as the New York Times, Wall Street Journal, and American Medical News, regularly seek the expertise of Staff Care consultants, and the company publishes several annual studies of the healthcare staffing industry. Staff Care also sponsors the prestigious Country Doctor of the Year Award®. This annual award, which honors the spirit, skill and dedication of America?s rural medical practitioners, has brought positive recognition to rural medicine through profiles in dozens of media outlets, including Parade, People magazine, USA Today, The New York Times, The Today Show, NBC Nightly News, and many others.
Status Blue
John Wills
866-383-2583
www.status-blue.com
Vendor management solutions that meet the compliance needs of hospitals while maintaining a fair and equitable business model for the vendor community.
The Healthcare Business of Thomson Reuters - Clinical Performance
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
Thomson Reuters is the leading provider of decision support solutions helping hospitals and clinicians improve clinical quality and performance. With the largest national repository of health care intelligence and benchmarking information, Thomson Reuters gives you access to comprehensive, results-oriented information to help manage costs, improve performance and enhance the quality of healthcare.
Tools include:
CareDiscovery
The CareDiscovery clinical performance improvement solution provides a powerful view of hospital and health system clinical performance supporting continual quality improvement. With the most robust benchmarks available, you can detect unseen inefficiencies, prioritize opportunities and set improvement goals based on relevant, dependable quantitative information. Only CareDiscovery assembles all your clinical performance improvement initiatives in a single, unified system.
CareDiscovery Solutions afford you the single-source insight you need to improve the quality and efficiency of patient safety, patient flow, and patient care.
CareDiscovery Quality Measures Solution
CareDiscovery Quality Measures is the best-in-class regulatory reporting solution from Thomson Reuters, the nation?s largest ORYX core measures vendor. Drawing upon the combined expertise of Medstat and Solucient, Quality Measures helps you deliver efficient and reliable reporting, thereby ensuring your performance-based reimbursement and protecting your market share. With 99-percent on-time submission to Joint Commission, and 98-percent acceptance by CMS, Quality Measures can save you time and resources.
The Healthcare Business of Thomson Reuters - North Carolina Hospital Association Patient Data System (NCHA PDS)
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
More than ever before, hospitals must deliver superior clinical value and solid financial results. Keeping up with hospital quality initiatives, resource utilization and market performance is vital and can be time consuming. Successful organizations make sound decisions based on timely, reliable information to focus on key opportunities. The NCHA PDS from Thomson Reuters is a solution specifically for NCHA members, delivering business critical information to help members quickly and easily assess hospital performance and identify potential opportunities for improving care delivery.
Hospital senior management gains information on mission-critical performance metrics, trends and potential opportunities overall and by service line, includes: mortality, complications, length of stay, costs, charges and market share.
To participate in the NCHA PDS, a member submits its UB-92 data quarterly to Thomson Reuters. Audits are run against the data to ensure the accuracy and reliability of the information. Participating hospitals then receive Care Comparison reports on a quarterly basis.
Care Comparison reports equip decision makers with actionable information based on the most current and comprehensive patient data available for your hospital and its market. And, it supports the NCHA's advocacy efforts on members' behalf.
The Healthcare Business of Thomson Reuters - Operational and Financial Information
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
The proprietary and public databases from Thomson Reuters provide healthcare facility and system financial, operational, and departmental information that can be utilized to achieve operational improvement goals. Operational managers assess performance, resource utilization trends and comparative benchmarks to identify financial opportunities and improve operational efficiency.
Tools include:
ACTION O-I
The ACTION O-I operational benchmarking solution offers a wealth of detailed comparative performance and resource utilization data, with more departments and more information within those departments, to give you precise comparisons and more relevant detail to support your analysis. The ACTION O-I operational improvement program utilizes a Web-based comparative tool and supporting services, and a robust data integrity program with real-time checking of client-supplied data.
ProviderView
ProviderView delivers benchmarking information to identify improvement opportunities, including over 900 financial and operational elements from Medicare cost reports for nearly every acute care and long-term care facility in the country.
The Healthcare Business of Thomson Reuters - Strategic Planning and Marketing
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
Planning for the future is critical to success. The strategic planning suite from the Thomson Reuters enables users to determine the healthcare needs of the communities they serve and deliver optimum care at the right location for the right investment. Market planners rely on Thomson Reuters for powerful market insight and projections to maximize market growth opportunities while reducing investment risk. Marketing gains insight to improve customer relationships and increase marketing impact.
Tools include:
Market Expert enables you to analyze healthcare utilization and consumer data to better understand and predict the healthcare needs and buying habits within the community--shaping effective business development strategies. It provides the most local, reliable and comprehensive quantitative forecasting intelligence and market analysis and delivers relevant inpatient and outpatient market insight to help you identify patient migration, payer statistics, and physician referral patterns and trends.
crmView is a customer relationship management tool that allows you to collect data from across your organization and build an integrated customer database to fuel your marketing programs. Understanding your key customers is the first step toward attracting more. With crmView, you can establish a comprehensive CRM infrastructure that allows you to mine your customer data and understand who your most profitable customers are, from their first encounter to ongoing activity and utilization across the care continuum. Understand what services they utilize, identify opportunities for cross-sell or service line growth, quantify the market opportunity for attracting new customers, and measure your performance against ROI. crmView helps you develop effective, targeted marketing programs based on combined insight from your own hospital customer information and industry leading health care consumer research--to improve customer relationships and increase marketing impact.
Outpatient Profiles provide hard-to-find information based on one of the largest outpatient data sets in the industry. With Outpatient Profiles, you can quantify current outpatient volumes, determine sites of service, evaluate your market position and assess your competitors. Identify where outpatient business is going and target key physicians in your strategic and service-line planning process. You'll also learn which physicians to engage in capital purchasing decisions--and have the information you need to support the evaluation process.
The SSI Group, Inc
Stacey Chevious
800-866-6450 Ext 221
www.thessigroup.com
The SSI Group provides practical applications that leverage EDI technology. They provide reliable, easy-to-use healthcare software and services that empower clients to more efficiently manage and control their fiscal operations. By crafting elegant solutions to complex problems they can help clients yield greater productivity, with fewer resources. They wring out every ounce of operational efficiency and maximize cash flow by minimizing AR days.
Verge Solutions, LLC
Kristy Stehney
843-628-4168 Ext 122
www.verge-solutions.com
Verge Solutions helps hospitals & health systems to track and monitor:
- Regulatory and Accreditation Compliance
- Audit & Data Collection
- Incident Reporting & Management
- Policy & Document Centralization
- Project Management
- Committee and Workflow Management
- Credentialing, Re-credentialing and Privileges Management
- FPPE/OPPE process management