Alphabetical Listing of Our Business Partners
Commerce Bank
Christy Gonzalez
919-267-6408
www.commercebank.com/commercial/card-products/accounts-payable/
Commerce Bank Automated A/P Solution allows hospitals to pay vendors electronically to reduce checks, increase float and receive a revenue share on total spend. There is no cost associated with this program and works with all software/ERP systems. This revenue share generator is a "win-win" scenario! Commerce works with hundreds of hospitals and hospital systems across the country.
Concerro
Connie Thompson
404-964-1478
www.concerro.com
By minimizing costs through optimization rather than reduction, Concerro improves both your quality of life and your bottom line. So your staff is more productive, more satisfied - and far more cost efficient - with increased profitability you can measure in weeks, not years.
There's no capital outlay for hardware or software. No upgrade costs. And no lengthy installation process. Concerro products constantly report real-time, real-life data that makes a difference in managing staff from a variety of perspectives, including acuity, patient-load and overtime allocation.
When your staff is satisfied, they perform to a higher standard. Costs go down. Loyalty goes up. And the bottom line gets fat.
That's what we do at Concerro. Let us show you how we can make it work for you.
eBridge Business Solutions
Tim Naehring
919-371-8071
www.ebridgeglobal.com
eBridge Business Solutions provides a fully managed reverse auction solution that delivers savings to your bottom line. Their technology allows a qualified group of suppliers to compete in an online sealed bidding process that drives down costs on major purchases an average of 14%.
eHC Solutions
Becky Funk
877-881-7484
www.ehcs.com
eHC provides robust Revenue Cycle Solutions combined with industry leading customer service at great value for hospital customers on a national basis. All eHC products are delivered via the web for flexibility, low cost and ease of use.
eHC's cost effective solutions maximize processing efficiency, minimize manual intervention and accelerate cash flow for institutional healthcare providers. Given the diversity of today's healthcare environment, solutions provided by eHC have been created to serve providers of all sizes from rural critical access facilities to the largest multi-facility CBO organizations. In order to serve all types of providers within the organization, their systems can process transactions for not only institutions, but also physicians, home health, DME, hospice and transportation, among others. Services include:
- Electronic Claims Management
- Automated Medicare DDE
- Accelerated Medicare Secondary
- Real-time Eligibility and Benefit Verification
- Payer Remittance Management
- Denial Management and Resolution
- Audit and Compliance Management
- Enterprise Electronic Payments
- Full-Service Print and Mail Solution
Contact us to see how our custom-tailored solutions can help your organization.
Enterasys Networks
Henry Hartman
919-656-4157
www.enterasys.com
A Siemens company offering integrated wired/wireless network solutions providing industry-leading automation, visibility/control, security and cost savings to support process and technology changes driven by meaningful use initiatives.
Fort Hill Associates, LLC
Curt Plyler
919-521-4476
www.forthillassociates.com
Fort Hill Associates, LLC is a full-service contract audit consultancy, specializing in pre-construction phase and construction phase audits. In-depth analysis of construction costs has enabled Fort Hill to become a leading consultant to healthcare institutions, higher education, and multi-family/mixed-use developers. This analysis, combined with Fort Hill's superior and personal customer service, satisfies its client's needs.
HealthStream
John Merritt
478-224-0938
www.healthstream.com
Thousands of healthcare providers, including half of U.S. hospitals, have chosen HealthStream as their partner for improving clinical and business outcomes. As the leader in Learning and Research solutions for healthcare organizations, HealthStream can help elevate the role of learning and development in addressing healthcare challenges. Learning specialties include Learning management systems, courseware, simulation, and talent management. Research specialties include Patient (HCAHPS), Employee and Physician Satisfaction Surveys as well as Community Image surveys. Find out why HealthStream has the best tools, content, services, and community in the business.
Investigative Associates & Consultants
Ed Musselwhite
336-768-7040
Kim Minor
www.iacinvestigations.com
Since 1996, Investigative Associates & Consultants has provided comprehensive pre-employment background investigations to healthcare organizations. Their goal is to participate with clients as a partner in order to help ensure a safe and secure environment for their patients, staff and visitors. The hallmarks of their background investigations program are:
- All staff investigators are former sworn law enforcement officers
- Their research process ensures that our reports meet the standards of due diligence
- They provide the most accurate, up to date information available
- Their reports are compiled in an easy to read format, eliminating the criminal justice jargon
- Their researchers are always available to answer questions or provide additional information
- Their information sharing program allows clients access to previously completed background investigations on an applicant currently under review
McNeary, Inc.
Bill Yaeger
800-729-4149
www.mcneary.com
McNeary has been the preferred insurance services partner of NCHA since 1964. Working with nearly 250 hospitals in the southeast and over 50 hospitals in North Carolina, McNeary assists clients with property and liability insurance brokerage, employee benefits insurance services, third party claims administration, and risk management consulting and software.
Merritt Hawkins & Associates
Stephen Price
800-306-1330
www.merritthawkins.com
Merritt Hawkins & Associates, a division of AMN Healthcare, Inc., is the largest permanent placement physician search and consulting firm in the United States. Merritt Hawkins conducts more than 2,600 permanent physician search assignments each year. Merritt Hawkins & Associates also specializes in the permanent recruitment of advanced practice allied health care professionals, such as certified registered nurse anesthetists, pharmacists, dosimetrists, medical physicists, radiation therapists, physical therapists, occupational therapists and others. The company is widely published and provides research information that includes a variety of surveys, such as its Review of Physician Recruitment Incentives (published annually in Modern Healthcare magazine) its Survey of Final Year Medical Residents, which has been referenced in The Wall Street Journal and many other publications, and its Survey of Physician Inpatient/Outpatient Revenue. In addition, the firm conducts educational seminars and staffing presentations at conferences nationwide. Merritt Hawkins & Associates' expertise is reflected in the dozens of articles written by or quoting its consultants that are published in health care journals every year. An industry leader for 20 years, Merritt Hawkins & Associates is the most consistently effective and service-oriented physician search firm in the nation.
NCHA Strategic Partners Staffing Services Program
Veda Williams
919-677-4131
Susan Outen or Sherry Kolb
866-502-6247
A temporary workforce solution sponsored by NCHA Strategic Partners designed to provide qualified, pre-approved nursing and allied health professionals (travelers) in the areas of Nursing, Cardiology, Oncology, Pharmacy, Radiology, Rehabilitation, Respiratory and Surgical.
NCHA Strategic Partners Workers' Compensation Fund, Inc.
McNeary, Inc.
Bill Yaeger
800-729-4149
www.mcneary.com/default.aspx
Since 1993, the NCHE Workers' Compensation Fund has provided a market for reasonably priced workers' compensation coverage for North Carolina hospitals. With nearly 40 members, the Fund utilizes assertive claims management, sound risk management and an efficient member-owned organizational structure to deliver workers' compensation coverage. Members have the added benefit of ownership, affording a voice in operation of the Fund.
Nielsen Healthcare Group
Bruce Nielsen
Craig Venneman
800-581-8901
www.nielsenhealthcare.com
Receive discounted access to interim clinical and operational management resources when you experience sudden unplanned vacancies in key management slots. Examples range from OR Directors, CFOs, Chief Nursing Officers, Directors of Medical Records, Patient Accounting Directors, Nurse Managers, Lab Directors, Imaging Directors to Nursing Home Administrators.
Outsource Receivable Services, Inc.
Van Cates
336-978-8426
Todd Butts
336-978-7663
www.orscorp.org
Outsource Receivable Services enables NCHA members lacking internal resources to capture revenue from claims denied by third party payers.
Team members will come on site, gather information needed to appeal denied claims, and initiate the re-billing process. All work is performed on a contingency basis.
Outsource Receivable Services is a dynamic, results-oriented company that works with hospitals throughout the state. To date, they have recovered over $16.2 million for NC hospitals on denied claims.
Proficient Health
Robb Hutchison
336-389-6600 Ext 711
www.proficienthealth.com
Patient Referral Management Solutions that Put Strategic Data at Your Fingertips
Do you know which physicians in your community make the most referrals to your hospital system? Unlock valuable strategic data now buried in mountains of faxes with Proficient Health's Patient Referral Management Solutions. Our software converts incoming faxed physician orders and referrals into simple, electronic files. Track, access, quantify and quickly export this information into your EMR. Easy-to-use reports and virtual dashboard tools help you see which physicians are making referrals and how many procedures you're performing by type or service line. You'll be able to spot trends and easily evaluate your return on investment in diagnostic tools and specialty areas.
Experience immediate labor savings and eliminate lost paperwork.
To learn more about Patient Referral Management, call 336-389-6600 ext. 711. Or e-mail info@proficienthealth.com
Provista
Jody Fleming
919-677-4130
Irene Watts
704-771-4025
www.provistaco.com
NCHA Strategic Partners' supply cost management program features Provista's portfolio. Provista serves more than 12,000 healthcare organizations, universities and colleges. Together, with Novation, Provista represents more than $33 billion in purchasing power. Our supply cost management contract portfolio includes medical/surgical, pharmaceutical, laboratory, diagnostic imaging, clinical, capital equipment, dietary, along with business & facility products and service agreements. The hallmarks of our program through Provista are:
- Exceptional value through cost studies
- Flexibility and freedom of choice
- Pre-negotiated cost-plus distribution
- No fees to access the program
Staff Care
Ben Ervin
Keitha Moran
800-685-2272
www.staffcare.com
Staff Care, a division of AMN Healthcare, Inc., is the nation's leading locum tenens staffing firm, working with over 8,500 independent contractor providers annually. Staff Care fills short-term vacancies in all physician specialties, as well as CRNAs. The company assists hospitals, medical groups, occupational medical clinics, individual practitioners, networks, psychiatric facilities, government institutions, and other organizations to maintain patient care, referrals, and revenue. Recognized publications, such as the New York Times, Wall Street Journal, and American Medical News, regularly seek the expertise of Staff Care consultants, and the company publishes several annual studies of the healthcare staffing industry. Staff Care also sponsors the prestigious Country Doctor of the Year Award®. This annual award, which honors the spirit, skill and dedication of America's rural medical practitioners, has brought positive recognition to rural medicine through profiles in dozens of media outlets, including Parade, People magazine, USA Today, The New York Times, The Today Show, NBC Nightly News, and many others.
Status Blue/RepTrax
Ray Buday
678-595-9831
www.status-blue.com
Vendor management solutions that meet the compliance needs of hospitals while maintaining a fair and equitable business model for the vendor community.
Thomson Reuters - Clinical Performance Improvement Solutions
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
The CareDiscovery™ clinical performance improvement solution is your one source of integrated information for a reliable and consistent view of hospital and health system clinical performance. Supporting continual quality improvement with the most reliable benchmarks available, you can detect unseen inefficiencies, prioritize opportunities, and set improvement goals based on relevant, dependable quantitative information. Only CareDiscovery assembles all your clinical performance improvement initiatives in a single, unified system.
CareDiscovery Solutions afford you the single-source insight you need to improve the quality and efficiency of patient safety, patient flow, and patient care.
CareDiscovery™ Quality Measures is the best-in-class regulatory reporting solution from Thomson Reuters, one of the nation's largest core measures vendor. Offering concurrent insights, custom exports, and actionable information, Quality Measures supports your quality improvement initiatives with efficient and reliable reporting, helping to ensure performance-based reimbursement. Identify cases, jump-start data abstraction, and spend more time improving care by abstracting and interfacing with your Hospital Information System to populate real-time data for core measure cases while the patient is still hospitalized. With 99-percent on-time submission to Joint Commission, and 98-percent acceptance by CMS, Quality Measures can save you time and resources.
Thomson Reuters - North Carolina Hospital Association Patient Data System (NCHA PDS)
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
More than ever before, hospitals must deliver superior clinical value and solid financial results. Keeping up with hospital quality initiatives, resource utilization, and market performance is vital and can be time consuming. Successful organizations make sound decisions based on timely, reliable information to focus on key opportunities. The NCHA PDS from Thomson Reuters is a solution specifically for NCHA members, delivering business critical information to help members quickly and easily assess hospital performance and identify potential opportunities for improving care delivery.
Hospital senior management gains information on mission-critical performance metrics, trends and potential opportunities overall and by service line; includes: mortality, complications, length of stay, costs, charges and market share.
To participate in the NCHA PDS, a member submits its UB-92 data quarterly to Thomson Reuters. Audits are run against the data to ensure the accuracy and reliability of the information. Participating hospitals then receive Care Comparison reports on a quarterly basis.
Care Comparison reports equip decision makers with actionable information based on the most current and comprehensive patient data available for your hospital and its market. And, it supports the NCHA's advocacy efforts on members' behalf.
Thomson Reuters - Operational Performance Improvement Solutions
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
The ActionOI® Operational Performance Improvement solutions offer a wealth of detailed comparative performance and resource utilization data from the industry's largest operational database and gives you precise comparisons and more relevant details at the department level to support your analysis.
ActionOI utilizes a Web-based comparative tool and supporting services, and a robust data integrity program with real-time checking of client-supplied data to provide you with the intelligent information you need to improve operational efficiencies within your organization. It helps you compare labor productivity and expense performance to peers, set realistic budgets and manage performance targets, stay connected to best practices, and compare departmental throughput metrics.
ProviderView® delivers benchmarking information to identify improvement opportunities, including over 900 financial and operational elements from Medicare cost reports for nearly every acute care and long-term care facility in the country.
Thomson Reuters - Strategic Planning and Marketing
Jamey Motter, Thomson Reuters
919-787-7160
Jim Hauge, NCHA
919-677-4235
healthcare.thomsonreuters.com/provider
Market Expert gives you access to reliable data to make decisions that support the financial health of your organization and the health of your community. Manage the present and plan for the future by gaining access to information that identifies emerging market trends, consumer characteristics, and their potential business impact. Address the effect of healthcare reform on utilization and payer mix by forecasting how insurance coverage changes will affect outpatient procedure volumes in your local market and quantify the impact. Shape business development strategies with precise insight into your local market ? backed by comprehensive data and validation studies.
crmView Marketing Solutions from Thomson Reuters can help you target and attract the right patients for the right services, make the most of your budget, and prove the value of your programs. Marketing insights can help you to select the optimal campaigns with expert market and business intelligence, identify and target the right people with advanced segmentation, activate people through personalized message delivery, and deliver measureable results.
Outpatient Profiles provide hard-to-find information based on one of the largest outpatient data sets in the industry. With Outpatient Profiles, you can quantify current outpatient volumes, determine sites of service, evaluate your market position and assess your competitors. Identify where outpatient business is going and target key physicians in your strategic and service-line planning process. You'll also learn which physicians to engage in capital purchasing decisions--and have the information you need to support the evaluation process.
Verge Solutions, LLC
Kristy Stehney
843-628-4168 Ext 122
www.verge-solutions.com
Verge Solutions offers 100% web-based solutions for managing process improvement in hospitals and health systems. VSuite, modules work together to automate and integrate information and processes, to increase efficiency and improve the quality of care.
We provide outstanding, reliable customer service! Our account managers help our customers with form building, data migration, reporting and more. Monthly trainings and roundtables are offered, as well as a VCommunity of resources (such as TJC audits and sample reports).
We offer solutions in the following areas:- Regulatory and Accreditation Compliance (including Audit and Data Collection)
- Incident Reporting & Management
- Claims Management
- Patient Relations
- Committee and Workflow Management
- Credentialing, Re-credentialing and Privileges Management (FPPE/OPPE management)
- Workers Comp
- Peer Review
- Patient Safety Organization